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REQUEST FOR PROPOSAL – MATERIAL TRACEABILITY SOLUTION

Intent of the Request for Proposal (RFP): 

Delterra is requesting proposals from interested parties to introduce a tool to trace material flows digitally from sorting centers (MRFs) through aggregation and processing to end buyers in Argentina and Indonesia.

Background 

Delterra is an environmental nonprofit on a mission to create a world where human activities protect and restore a healthy planet. Delterra’s founding partner is McKinsey & Company, and its flagship initiative, Rethinking Recycling, works with communities in emerging economies to build rapidly scalable, self-sustaining waste management and recycling ecosystems that redirect waste into productive use while improving the lives of the people it touches. In the coming years, Delterra will add other initiatives to its portfolio, all with a view to developing innovative scalable solutions that redesign human systems for the good of people and the planet. Learn more at: https://www.delterra.org 

Our model for Rethinking Recycling is built around four pillars that together will drive economically sustainable and scalable recycling systems globally:

  • Secure sustained demand from industry players. By understanding and addressing the unmet needs of the end market for recycled materials, we aim to generate new purchase commitments from industry players that cover the full recyclable waste stream. 
  • Secure cleaner supply from communities through behavior change and service improvements. To capture the full volume and value of recyclable material, we must collect the whole waste stream with clear separation of wet organics and dry recyclables (and residual waste).
  • Ensure cost-effective, ethical operations throughout the recycling value chain. To provide end markets with quality, quantity, and price-competitiveness of recycling products, the recycling supply chain must be highly productive and efficient while adhering to high ethical and environmental standards.
  • Apply digital innovation to improve transparency, efficiency, and user experience throughout the system. Digital solutions such as automated data tracking, logistics optimization, services through mobile phones and smartphones, and secure verified transaction platforms all have enormous potential to shift the economics and environmental outcomes of the recycling system, while also driving user satisfaction and participation. 

 

Rethinking Recycling is currently operational in Argentina and Indonesia (note: all impact estimates mentioned below are preliminary)

  • In Argentina, we started in 2019 with a pilot in Barrio 31 (now called Barrio Mugica), an informal settlement in Buenos Aires city where 40,000 people live. We introduced waste management and recycling and the Barrio now has the highest recycling rates of all neighborhoods city-wide. In 2020, we launched a proof of concept in Olavarria, a city of 120,000 people to redesign the waste management system of this mid-sized city. Since 2022, we are now working with the City of Buenos Aires (3+ mln people) and a cohort of 4 cities nationwide (Bahia Blanca, Bariloche, Mendoza and Posadas; together 2+ mln people). Our goal is to help cities increase their recycling rate 2-4x by 2024 and divert 100,000 tons of materials from landfill in 2024, 10,000 tons of which is plastic waste.
  • In Indonesia, we started with a pilot in Denpasar, Bali in 2019 and are now proving the concept through the Rethinking Recycling Academy. The goal is to reach 50 communities and a coverage area of 1.6+ million people by the end of 2024.

 

Digital aspirations

Our first digital initiative was to build a modular operational and financial management ERP system for sorting center operational managers, admin, collectors, sorters and the program team. This ‘Operations Platform’ helps operational managers run efficient, profitable sorting centers and form a core part of Delterra scaling model. It also allows us to capture where, when and by whom waste is collected and brought to the sorting center. 

Expanding on this core functionality, Delterra aims to introduce a ‘Material traceability’ tool that traces the materials from the point of departure of the sorting center (the more advanced of which are classified as MRFs), through the steps of the value chain including – potential aggregation(s) and (co-)processing steps – to the point of purchase of the recycled and repackaged materials by the end-buyer (e.g., a consumer goods company).

Material traceability will allow Delterra, its partners and the cities/communities it supports to capture where, what and which materials collected in our programs are indeed recycled (and when not). This information can be passed on to recyclers and end-buyers that can thus validate the origins and conditions under which the waste recycled was collected. In Argentina and Indonesia, we have established trust-based relationships with the recyclers and end-buyers and can benefit from these relationships to rally these actors to adopt the material traceability tool.

In addition, a core offering of Delterra is to support the cities and communities we work with to improve their collection and sorting processes and ensure that they adhere to the highest ethical and environmental standards. For example, by ensuring that there is no child labor, that Safety Health and Environmental standards are met, that financial transactions are formalized (e.g., taxes paid) and that no rejected materials are dumped into the environment. We aim to prove that standards are met through a regular audit. Integrating this information as part of the data tracked in the material traceability tool will provide further validation and demonstrability of the quality of the value chain. Finally, we believe that the information stemming from the material traceability tool can be valuable input to adjacent digital offerings such as digital marketplaces of third parties.

Based on conversations with actors across the value chain including recyclers and brands; municipalities and social partners, this material traceability is valuable to them and a key component of what they are missing today. This RFP focusses on developing the material traceability tool to allow us to best share this information.

Statement of work

Introduce a modular ‘material traceability’ tool that can track the value, quantity and quality of different types of materials (e.g., glass, cardboard, polymer types) from the point of departure from the sorting center, through potential aggregator(s) and (co-)processor to the point of purchase by the brand (e.g., consumer goods company). 

The core functionalities of the Material Traceability tool should include:

    • Integration with Delterra’s Operations Platform, including ingestion of material data per batch of materials (e.g., a bale of PET bottles, pressed cardboard). The Operations Platform would expose APIs to share information such as: material type; collection location, date and actor; quantity (in weight, size and number of items) and sales value. Integration of the information from the Operations Platform into the Material Traceability tool will be the selected vendor’s responsibility. In addition, there may be certain information from the Material Traceability that would be worthwhile to include in the Operations Platform (e.g., buyer profiles).
    • A user-interface for sorting centers, aggregators, recyclers, end-buyers, auditors and municipalities for different waste types, volumes and units (that can be expanded as necessary). User interface should summarize relevant information tailored to participating actor in the value chain (e.g., visual representation of the flow per batch of material along each step of the value chain, dashboards comparing performance per step in the value chain over time and between actors)
      • Note: this should include a user-interface for other sorting centers that have not adopted Delterra’s Operations Platform, to track incoming and outgoing waste and pass this information on to aggregators and recyclers. The tool should be largely self-explanatory and the solutions provider should be able to train the actor to use it or have self-explanatory guides/tutorials in Spanish and Bahasa Indonesia. You may assume that users at the sorting centers and aggregators have very basic experience and capabilities working with digital tools (potentially an Android smartphone application may be easier to use than a website for some) and that users at the recyclers and end-buyers have more advanced digital capabilities.
    • Clear audit trail of batches of material through the supply chain and an auditable physical trail with interface linking to QR codes, barcodes or RFID Chips. In addition, the implementation of industry standards like GS1 as part of the code implementation will be required.
    • Clear reporting of volume as materials are tracked through each point of the value chain. Ability to share information per batch of materials, and capture new key datapoints at each step including changes to volume (in weight, size and number of items), price and quality. Users can access platform information to create impact report (access to information may be tailored dependending on user to protect confidentiality)
    • Flexibility in the platform to adopt new material types or units, and different value chain steps, dynamically and automatically
  • Preparation of reports and/or data to facilitate the conduct of audits (e.g., on quality, ethical, environmental, laboral and financial standards) at each point of the value chain. Option for certifications from auditors to be tagged to entities and made visible in the platform

Preferred functionalities to be included and or developed as part of this agreement:

  • Preparation of information to facilitate the application to the more reputable plastic credits standards (e.g., Verra, 3Ri). We recognize that the requirements for plastic credits are still under development and subject to change. We are seeking a tool that can adapt to evolving needs. 
  • A Digital marketplace to connect buyers with sellers and other relevant stakeholders in the value chain. Including the facilitation to share experiences, raise issues, add photos, tag and communicate between stakeholders. 
  • Inventory tracking to understand the status of materials (e.g., quantity, quality and potentially price) being tracked as they progress through each point in the value chain. 

 

It is our hypothesis that the material traceability tool needs to adopt data from the Operations Platform (on collection location, quantity, quality) and track waste flows from the sorting center onwards. Thus and if applicable, we expect the number of licenses required to be 1 per sorting center (rather than per individual cooperative or waste worker). In addition, there may be multiple aggregators, recyclers and brands requiring licenses. We expect that multiple users per actor may require access (e.g., to cover multiple shifts and/or allow for 24/7 usage) and use the material traceability tool preferably under 1 license per actor. 

In your RFP submission please indicate if you disagree with this hypothesis and what alternative you would suggest. Furthermore, please mention for each of the core and preferred functionalities which your solution already fulfills and if not, what you expect to be necessary and by when to fulfill the requirements. If there are any dependencies on Delterra to develop these currently unfilled functionalities please state these explicitly.

System Components

The solution should be composed of:

  • Technology that is able to collect relevant information from each participating actor in the value chain, while safeguarding data confidentiality and prevent any manipulation thereof
  • A cloud-based application running on a public cloud environment, with a modular, API driven architecture and CI/CD tooling. 
  • Conform to the technological, security, regulatory, accounting and other requirements typically expected by recyclers and end-buyers (e.g., integration with accounting systems)
  • Mobile and desktop web interface, with mobile app (Android and iOS) for in-field data capture
  • Data capture, processing, reporting and analytics


Design Requirements

The platform should be web based, mobile friendly, accessible and light weight. It should be hosted in a public cloud environment such as AWS and the hosting and application costs borne by the selected firm (vendor).

There are some specific requirements which are fundamental to this project:

  • Interoperability: The tool should be able to automatically adopt the output of Delterra’s Operations Platform (limited flexibility to update the output format and contents). Furthermore, it should be able to integrate into the most frequently used Enterprise Resource Planning (ERP) systems of aggregators (if applicable), recyclers and end-buyers and potentially with third party digital marketplaces (e.g., MercadoLibre in Argentina). Especially the larger corporations in the value chain (processors, Consumer Packaged Goods companies) operate complex ERP systems requiring the highest degrees of confidentiality. The vendor will be responsible for ensuring that the solution meet these requirements. For reference, the vendor may assume that potential corporations to integrate with may include multinational beverage companies (e.g., Coca Cola, PepsiCo, AB Inbev) and other consumer packaged goods companies (e.g., Danone, Unilever, Nestlé). Finally, the data recorded and shared should be in a similar format as that of leading material traceability tools to maximize comparability.
    • Accessibility: Elements of this solution will be used by actors (e.g., aggregators) in industrial environments with limited IT competency, low-end mobile devices, limited data plans, intermittent data connectivity and potentially limited literacy. Options to deal with this will be important.
    • Language: Tool should already be available in English and Spanish with the ability to create a version in Bahasa Indonesia and Portuguese through the course of 2022 (and potentially more languages thereafter).
    • Data Ownership: The data which is gathered on the platform will be critical to building models to improve efficiency in the future. The data generated in and by the platform will be owned by each party individually and should be accessible for use and shareable across the value chain depending on the rights provided to each actor. Delterra will require access to all relevant data in line with its objectives and agreements with other actors. A distributed ledger technology is considered preferable.
  • Affordable for end users: Most of the end users (aggregators, sorting centers) will have extremely limited budgets for high-complexity tools. Low ongoing cost solutions will be critical. Ideally, the cost is borne downstream (e.g., aggregators, recyclers, end-buyers) and/or through external funding. Please see the budget section for more detail on the potential economics for the tool.
  • Security: the platform must be highly secure, to avoid the risk of data breaches and reduced trust in the platform. 
    • API Orientation: It is a requirement that the proposed solution has at least 80% of the required features with a commitment to build the remainder. We are not committing to provide development expertise to support the development of the tool and expect the service provider (e.g., applicant to the RFP) to do so. We may offer development support as necessary, especially with regards to the integration and potential expansion of the operations platform functionality. 
  • Modular: We will launch the platform with a pilot initially in our program in Barrio Mugica and plan to scale to other sorting centers in the City of Buenos Aires and/or Cohort 1 in Argentina thereafter. We also aim to localize specific modules for Indonesia near the end of 2022. The platform should be easily localized and translated.
  • Scalable: The platform will be deployed initially to a small number of sorting centers, but we anticipate being able to scale to thousands of sorting centers, aggregators, recyclers and end-buyers covering hundreds of thousands of end users globally.The platform must scale easily and affordably to different user volumes.
  • Lock-in: Given we are a non-profit organization, we are highly sensitive to potential long-term lock-in to solutions which may fluctuate in price over time. We are also expecting that the Material Traceability development will contain a number of components provided by different parties (as well as in house development), so exclusivity with a vendor will not be something we would be able to consider. Finally, we expect the tool to be embedded in the sorting center after a partnership with Delterra has ended. 

 

In your application, please specify which features are already available in your platform and which would need to be custom built. Please also specify which third party platforms (e.g., cloud providers, CRM platforms, etc.) you would leverage. Finally, please provide any specific examples of how your solution is already meeting these requirements or how you plan to do so (e.g., examples of company ERP systems you already integrate with).

System Components

The solution should be composed of:

  • Technology that is able to collect relevant information from each participating actor in the value chain, while safeguarding data confidentiality and prevent any manipulation thereof
  • A cloud-based application running on a public cloud environment, with a modular, API driven architecture and CI/CD tooling. 
  • Conform to the technological, security, regulatory, accounting and other requirements typically expected by recyclers and end-buyers (e.g., integration with accounting systems)
  • Mobile and desktop web interface, with mobile app (Android and iOS) for in-field data capture
  • Data capture, processing, reporting and analytics


Design Requirements

The platform should be web based, mobile friendly, accessible and light weight. It should be hosted in a public cloud environment such as AWS and the hosting and application costs borne by the selected firm (vendor).

There are some specific requirements which are fundamental to this project:

  • Interoperability: The tool should be able to automatically adopt the output of Delterra’s Operations Platform (limited flexibility to update the output format and contents). Furthermore, it should be able to integrate into the most frequently used Enterprise Resource Planning (ERP) systems of aggregators (if applicable), recyclers and end-buyers and potentially with third party digital marketplaces (e.g., MercadoLibre in Argentina). Especially the larger corporations in the value chain (processors, Consumer Packaged Goods companies) operate complex ERP systems requiring the highest degrees of confidentiality. The vendor will be responsible for ensuring that the solution meet these requirements. For reference, the vendor may assume that potential corporations to integrate with may include multinational beverage companies (e.g., Coca Cola, PepsiCo, AB Inbev) and other consumer packaged goods companies (e.g., Danone, Unilever, Nestlé). Finally, the data recorded and shared should be in a similar format as that of leading material traceability tools to maximize comparability.
    • Accessibility: Elements of this solution will be used by actors (e.g., aggregators) in industrial environments with limited IT competency, low-end mobile devices, limited data plans, intermittent data connectivity and potentially limited literacy. Options to deal with this will be important.
    • Language: Tool should already be available in English and Spanish with the ability to create a version in Bahasa Indonesia and Portuguese through the course of 2022 (and potentially more languages thereafter).
    • Data Ownership: The data which is gathered on the platform will be critical to building models to improve efficiency in the future. The data generated in and by the platform will be owned by each party individually and should be accessible for use and shareable across the value chain depending on the rights provided to each actor. Delterra will require access to all relevant data in line with its objectives and agreements with other actors. A distributed ledger technology is considered preferable.
  • Affordable for end users: Most of the end users (aggregators, sorting centers) will have extremely limited budgets for high-complexity tools. Low ongoing cost solutions will be critical. Ideally, the cost is borne downstream (e.g., aggregators, recyclers, end-buyers) and/or through external funding. Please see the budget section for more detail on the potential economics for the tool.
  • Security: the platform must be highly secure, to avoid the risk of data breaches and reduced trust in the platform. 
    • API Orientation: It is a requirement that the proposed solution has at least 80% of the required features with a commitment to build the remainder. We are not committing to provide development expertise to support the development of the tool and expect the service provider (e.g., applicant to the RFP) to do so. We may offer development support as necessary, especially with regards to the integration and potential expansion of the operations platform functionality. 
  • Modular: We will launch the platform with a pilot initially in our program in Barrio Mugica and plan to scale to other sorting centers in the City of Buenos Aires and/or Cohort 1 in Argentina thereafter. We also aim to localize specific modules for Indonesia near the end of 2022. The platform should be easily localized and translated.
  • Scalable: The platform will be deployed initially to a small number of sorting centers, but we anticipate being able to scale to thousands of sorting centers, aggregators, recyclers and end-buyers covering hundreds of thousands of end users globally.The platform must scale easily and affordably to different user volumes.
  • Lock-in: Given we are a non-profit organization, we are highly sensitive to potential long-term lock-in to solutions which may fluctuate in price over time. We are also expecting that the Material Traceability development will contain a number of components provided by different parties (as well as in house development), so exclusivity with a vendor will not be something we would be able to consider. Finally, we expect the tool to be embedded in the sorting center after a partnership with Delterra has ended. 

 

In your application, please specify which features are already available in your platform and which would need to be custom built. Please also specify which third party platforms (e.g., cloud providers, CRM platforms, etc.) you would leverage. Finally, please provide any specific examples of how your solution is already meeting these requirements or how you plan to do so (e.g., examples of company ERP systems you already integrate with).

Way of working

Delterra is committed to working with you in an agile manner. This means:

  • Collaborating with you to develop a shared roadmap for rollout
  • Connecting you to the stakeholders in the value chain that will become users of the tool (e.g., the sorting centers, recyclers, end-buyers, municipalities)
  • Prioritizing features to be deployed and adapted based on value in Argentina
  • Testing features through the release of MVPs and betas, and iterating together

This means that you should anticipate being committed to an agile way of working, which should include:

  • The capacity to train the stakeholders to adopt the tool and provide the required user service support
  • A project team of engineering, design and product management resources that is able to match the needs as we scale
  • Shared OKRs and regular reviews against progress
  • Willingness to work to a daily schedule that works for both project team and Delterra leadership (GMT-5 and GMT+8), with at least 3 hours crossover per day

 

The selected firm (vendor) will be available for regularly scheduled weekly or periodical programmed phone calls and as needed with the rest of the team to ensure consistent communication and alignment on active tasks and deliverables. The firm will be expected to provide at least one discovery meeting via in-person visit or video conference, which should be included in the proposed budget. Please include expenses for any additional travel that the firm expects to incur in service of delivering the best quality results possible. The team works very collaboratively on all activities, and will similarly expect the input, guidance, and buy-in of the selected firm. 

The firm will provide activity reports on an agreed upon schedule (usually monthly or quarterly) basis. Expenses cannot be reimbursed without a correlated activity report with respective receipts/invoices when applicable.

Staffing

Delterra will provide a number of (part-time) resources to this project. 

  • Global leadership, including our CEO, Regional Director Latin America, Regional Director Asia
  • Program manager of Demand and Digital, will provide overall project direction and be primary point of contact 
  • The Delterra Digital teams in Argentina and Indonesia will contribute to generate buy-in and mutual understanding with project operations
  • The Delterra program teams will work with your team to adopt the tool in the sorting center that we work with and help establish the relationships with the value chain actors (e.g., aggregators, recyclers and end-buyers), encouraging them to adopt the material traceability tool

Please take these resources into account in your estimates.

Timeline

We anticipate an initial contract-length of 2 years including performance reviews every 6 months or at the end of a phase in which the contract may be terminated by Delterra if the agreed upon deliverables are not met. the decision to commence with the scaling phases outlined above will be conditional on the successful completion of the pilot phase. Delterra retains the right to end the contract after the pilot phase.

Budget structure

In your proposal, please include a budget estimate follow the format of the provided budget template and provide a breakdown of fixed and variable costs (incl. potential revenues/commissions) for the following and taking the information provided in the “Approach” section into consideration (e.g., estimates of number of users, tons traced):

    • Pilot cost Barrio Mugica: This should include any cost anticipated to deliver the pilot outlined above. This includes costs related to the integration with Delterra’s Operations platform and other actors in the value chain (as described), training, user support, travel and registration/regulatory costs to operate in Argentina.
    • City of Buenos Aires: This should include any cost anticipated for deploying and operating the material traceability tool in Buenos Aires from 2022-2024 as described above
    • Argentina Cohort 1: This should include any cost anticipated for deploying and operating the material traceability tool in Argentina in Cohort 1 from 2022-2024 as described above. For example, annual licensing fee, fee per user, fee per batch of material. This should include all costs for introducing and operating the tool, including anticipated travel
    • Pilot cost Indonesia: This should include any cost anticipated to deliver the pilot outlined above in Indonesia. This includes costs related to the integration with Delterra’s Operations platform and other actors in the value chain (as described), training, user support, travel and registration/regulatory costs to operate in Argentina.
    • Indonesia Cohort 1: This should include any cost anticipated for deploying and operating the material traceability tool in Indonesia in Cohort 1 from 2023-2024 as described above.
  • Other expenses: Any other expenses per year not captured elsewhere.

 

Delterra will consider proposals that include cost flexibility based on potential co-branding opportunities and/or contributions to our scaling strategy by helping us establish new partnerships that will accelerate our impact. 

Should your budget proposal have a share of sales / value added component, please note that prices for recyclable materials in Argentina and Indonesia are relatively low compared to global (and often regional) market prices. 

IP ownership

  • Delterra retains the right to access user data entered into the platform as part of its programs for analysis of program success – within the legal limits of data protection. Delterra commits to keeping a non-shareable, non-transferable license to the data and that it has no intention to monetize the data – only to document program success. In your submission, please indicate any constraints and/or suggestions you may have as to access to user data.
  • Delterra retains the rights to sell access to the Material Traceability tool related to its programs to end users
  • The selected firm (vendor) retains the rights to the implementation of the software features and software-specific patents unless otherwise negotiated. Vendor can leverage aggregate user data to improve their products

 

Proposal Format & Content

Proposals should be concise and be structured according to the questions answered and limited to information requested, no longer than 10 pages, single spaced, Calibri, 11 font size, 1” page margins, not including appendices, which shall be no longer than 15 pages total, for a combined limit of 25 pages. 

The below elements that are asterisked can be included as part of the Appendices. Proposals can include a maximum of 20 URLs or external references. 

Each proposal shall answer the following items 

  1. Summarize your interpretation of the requirements outlined above and why you believe that your material traceability solution is a suitable fit?
  2. Share 1-3 examples of how your solution is currently being used globally? (preference for case examples from Latin America and Southeast Asia)
  3. What work plan would you propose to deliver the “Pilot” and the subsequent scaling phases mentioned above?
  4. Are there any aspects you would advise us to consider and/or approach differently to achieve our objectives based on the information in this RfP?

Each proposal shall include the following information (Based on the requirements outlined in the “Statement of Work”, “Approach” and other information mentioned above): 

  • Executive summary: a brief executive summary of your key features and value prospects and why this solution is the best option for Delterra. 
  • Work plan: a plan for delivering the features requested including timelines, deliverables/key milestones over time and the expected end result incl. the estimated date of completion.  
  • Existing features, roadmap and architecture: a clear view of which features already exist and which ones must be built, adapted or configured. Also give a view of the system architecture including 3rd party services and tools.
  • Costs: Submit a cost proposal using the provided template including a proposed amount for the pilot and the cost per program (see the phases in the “Approach” section). Cost proposals must include all costs that will be incurred including projected reimbursable costs for travel, communications and other related expenses and the revenue model. Please indicate to what degree the costs are fixed or flexible.
  • Team: a list of proposed personnel who will work on the project, their role and estimated allocation of time of each person that will work on the project.
  • Qualifications: Provide resumes of the key personnel to be assigned to the project and list their portfolio within the last three years. Please indicate who are the lead persons during the collaboration and how potential backstopping will be done
  • Case examples and/or samples: Provide 1-3 examples of this or similar solutions of yours that are currently being implemented.  
  • Additional services (optional): Include any related and recommended services not specified in this RFP which may be considered essential or beneficial by the firm. These services should be priced separately.   
  • References: Provide 3 professional references including name and daytime contact information. These references will be contacted after the winning vendor has been selected.
  • An electronic PDF version of the proposal must be submitted to Reinier van der Lely at reinier@delterra.org.  

RFP Process 

  • Bidders can submit questions in one sending to Reinier van der Lely by 23:00 EST 17 April 2022 at reinier@delterra.org. By submitting questions, the bidder acknowledges that their questions will be collated into a document of all questions and answers, to be posted for viewing by all bidders. Answers will be provided within 48 hours of receipt.
  • All proposals must be received by 23:00 EST 24 April 2022.
  • All criteria for evaluation are set forth in this RFP (i.e., system component, design requirements, budget,  proposal format and content). Only these criteria will be used by the Project Team to determine, in its sole judgment, the most qualified firm.  
  • It is the responsibility of the firm submitting a proposal to ensure that the proposal is delivered on time. Any proposals received after the deadline will not be considered.  
  • The Project Team reserves the right to reject any or all proposals with or without cause.    

Selection Process 

The selection of the vendor will be made based on experience and qualifications; ability of proposed approach to meet the needs of the organization; and cost effectiveness. The selected finalist agencies will be notified 9 May 2022 and will be asked to respond to negotiation requests and questions based on the review provided by the team.

The selected company will commence work 1 June 2022 unless otherwise negotiated (sooner will be preferred)

Additional Resources